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Make sense of queues, work in progress, forecasting, and team capacity. These concepts explain why a busy team can still struggle to finish work.
Terms beginning with O
2 termsOperational capacity
Operational capacity is the portion of a team's available capability used for support, incidents, maintenance, reliability, releases, and other work required to operate a service. It is part of real capacity even when it is not feature delivery.
Flow and capacity planningOpportunity scoring
Opportunity scoring is a concept used in software delivery planning to describe a condition, relationship, estimate, or decision about engineering work.
Flow and capacity planning