Change request

What the measure captures

A change request is reviewer feedback that asks the author to modify a proposed change before it can be accepted. It is most useful when the team states the unit of analysis, the start event, the completion event, and the population being measured. A review request, a pull request, and a merge are related events, but they are not interchangeable. Keeping those boundaries visible prevents a dashboard from turning an operational signal into an unexplained score.

A practical example

A reviewer might request a test for a timeout path, explain the risk, and mark the request resolved after the author adds coverage. Start with a small sample and inspect the underlying requests before creating a target. Record the repository, change type, reviewer path, and relevant policy state. That makes it possible to explain an unusual result instead of simply celebrating or escalating a number. Compare similar work over time and annotate major changes in ownership, branch rules, or automation.

How to use it carefully

Counting requests as defects can punish careful reviewers. Classify their intent before using them for process analysis. Review metrics work best as prompts for team-level investigation. Combine them with review samples, author and reviewer feedback, escaped defects, rework, and delivery outcomes. Avoid ranking individuals from a single measure because review difficulty, system familiarity, and assignment patterns vary. A healthy process makes useful feedback available at an appropriate time while preserving accountability for the final change.

How this relates to Weave

Weave can connect review events with change context and delivery signals so teams can inspect change request alongside review time, pull request size, and flow. That context helps teams investigate queues and quality patterns without treating one review number as a verdict on an engineer.