Warren Smay

Chief Technology Officer at Clear Harbor

St. Petersburg, Florida, United States

About Warren Smay

Warren Smay is Chief Technology Officer at Clear Harbor. Location: St. Petersburg, Florida, United States.

Senior IT leader with 40+ years of business and technology leadership serving organizations across a wide range of industries. As Clear Harbor’s CTO, I focus on creating seamless, reliable, and secure connections between Clear Harbor and client environments. I view each client uniquely, creating innovative solutions that provide fully transparent, stress-free operations. Clear Harbor is committed, at all levels, to our CLEAR REFLECTION service model. For our technology and software practice this means: - Foundational alignment to ensure we create and support customer care systems that provide a seamless and secure foundation for client brand reflection; - Longitudinal management to connect all aspects of the technology platform and operations, eliminating information silos, removing management obstacles, and ensuring a successful customer experience; and -Agent and support tools that enable a mastery-driven approach to customer interactions

Skills

  • Vendor Relations
  • Process Design
  • Positioning (Marketing)

Additional experience

  • Chief Technologist

    Phoenix Outdoors, LLC

    September 2004 – March 2007

Education

  • Enlisted / E6, United States Navy