Terry Keller

Chief Technology Officer at MRI Software

Greater Cleveland, United States

About Terry Keller

Terry Keller is Chief Technology Officer at MRI Software. Location: Greater Cleveland, United States.

CTO | Enterprise SaaS | Unified Platforms | AI Strategy | Global IT & Security Leadership As Chief Technology Officer at MRI Software, I lead the vision, strategy, and execution behind our global technology organization—including infrastructure, security, data intelligence, and the evolution of our unified platform, MRI Agora. My focus is on harnessing data, platform intelligence, and AI to transform the real estate technology landscape and deliver measurable value to clients. I’ve spent two decades scaling secure, global technology operations across North America, EMEA, and APAC, integrating 60+ acquisitions, and building resilient cloud-first architectures. Today, I drive a company-wide transformation initiative to unify our product ecosystem, simplify complexity for clients, and unlock business insights that power growth. Under my leadership, we’re embedding AI into the fabric of our platform to deliver predictive intelligence, automate repetitive work, and shift from reactive operations to proactive client enablement. My teams span global IT delivery, cybersecurity, DevSecOps, cloud strategy, and platform innovation—all aligned to MRI’s mission to empower real estate professionals around the world. Key Accomplishments • Spearheading MRI’s platform unification strategy (Agora) to consolidate data, streamline workflows, and enable scalable product innovation. • Leading global AI and business intelligence initiatives to enhance client outcomes and operational insight across the real estate lifecycle. • Integrated 60+ acquisitions into standardized IT, security, and infrastructure frameworks across three continents. • Built global IT Centers of Excellence delivering 24/7 support, optimized performance, and cost efficiency. • Launched enterprise GRC function overseeing 40+ audits annually (SOC 1/2, ISO 27001, NIST, PCI-DSS). • Executive sponsor of MRI’s cloud transformation and DevSecOps adoption, enabling secure, scalable SaaS delivery. Areas of Expertise • Enterprise Cloud & Platform Strategy • AI-Driven Innovation & Analytics • Global IT & Security Leadership • M&A Due Diligence & Integration • Unified SaaS Architecture (MRI Agora) • Governance, Risk & Compliance (SOC, ISO, NIST, PCI) • DevSecOps, Automation & CI/CD • Executive & Board-Level Communication

Skills

  • SaaS
  • Organizational Leadership
  • Data Center

Additional experience

  • SVP, Information Technology

    MRI Software

    February 2023 – December 2024

Education

  • BS, The Ohio State University