Tom Laughlin

Chief Technology Officer at ComplexCare Solutions

Atlanta Metropolitan Area, United States

About Tom Laughlin

Tom Laughlin is Chief Technology Officer at ComplexCare Solutions. Location: Atlanta Metropolitan Area, United States.

Technology Leader | Advisory Board Member Innovative technology executive with 22+ years of experience driving digital transformation, cloud migration, and enterprise technology strategies. Passionate about leveraging cloud-native SaaS solutions, data analytics, and AI-driven tools to improve healthcare outcomes. Currently serving as Head of Technology at ComplexCare Solutions (CCS), a national healthcare services organization specializing in in-home and telehealth-based Risk Adjustment and Quality Measurement interventions. Technology & Leadership Expertise - Private Equity (PE) Carveout & Growth: Led technology disentanglement of CCS from parent company (Inovalon), migrating infrastructure to the cloud and building scalable teams & systems for a 2,000+ person organization. - Global Technology Leadership: Led software engineering, product management, and enterprise support teams across multiple geographies. - Product & Platform Strategy: Spearheaded new platform development, digital transformation initiatives, and the launch of new products and services. - Enterprise IT & Support: Established and led Corporate PMO, IT Services, and Application Support functions to drive operational excellence. - Data & AI-Driven Insights: Built and managed enterprise data integration and reporting platforms, unlocking actionable insights for clinical teams. I've worked with petabyte scale datasets and led development for one of the world's largest health data registries. - Cloud & SaaS Modernization: Orchestrated large-scale enterprise system migrations to AWS & Azure, enabling scalable, secure, and cost-effective solutions. - Agile at Scale: Certified Agile practitioner (Scrum, SAFe), driving Agile adoption across engineering and product teams. - Global Team Leadership: Managed budgets and teams of 150+ engineers (onshore/offshore), optimizing productivity and innovation. Healthcare Technology Focus: - 20+ years in Risk Adjustment, HEDIS, and Enterprise Data Management - Empowering clinicians & patients with data-driven insights to close care gaps - Bridging technology & healthcare operations to drive meaningful outcomes Advisory Roles: - Advisory Board Member for Healthcare & Tech Startups – guiding product strategy, scaling technology, and fundraising efforts.

Skills

  • Advisory Boards
  • ASP.NET
  • C#

Additional experience

  • VP, Technology

    ComplexCare Solutions

    January 2023 – September 2025

Education

  • Bachelor's degree, University of Michigan