Susan Lee

Chief Technology Officer at Professional

Richmond, Virginia, United States

About Susan Lee

Susan Lee is Chief Technology Officer at Professional. Location: Richmond, Virginia, United States.

I'm a passionate and seasoned Principal Architect with a strong background in the full Software Development Life Cycle (SDLC) and 10 years of experience in creating scalable solutions. My commitment to excellence extends to every aspect of my work, from designing elegant architecture to meet the integration needs of complex requirements to defining and building strong internal processes and mentoring junior team members. My career evolution, from Lead Engineer to Principal Architect, has been marked by balancing short-term wins against the long-term technology roadmap, utilizing modern web technologies and cloud infrastructure. Highlights: • 8+ years spearheading full-stack web software development and leading a team of 5-10 developers using Agile methodologies • Self-directed technical lead, excelling under unique circumstances • Overseeing core technical ecosystems for high-performance, scalability, and resiliency • Proven track record of modernizing and migrating systems to cloud-based, serverless architecture, reducing costs and increasing scalability • Key contributor to quarterly roadmap planning, company initiative prioritization, and 3rd-party vendor selection • Managing 8 critical codebases (C#, ASP.Net, MVC, JavaScript, JQuery, Angular, SQL) servicing 670+ daily users, over 95 vendor accounts, and reporting metrics on $2.1 billion in annual retail sales • Championing cross-functional collaboration for wireframes, requirements, and MVPs • Leading and mentoring a diverse engineering team • 8 years of SQL DBA and development expertise maintaining documentation, and architecting robust backend data systems • Poised communicator and ability to outline technical concepts to a technical and non-technical audience and to condense that information down to the key takeaways I excel at understanding user needs, delivering meaningful solutions, and maintaining the delicate balance between technical expertise and real-world application. If you're seeking a problem-solving leader who can bridge the gap between granular details and big-picture goals, let's connect! #Architecture #Software Development #Cloud Computing #Agile Methodologies #Engineering #SQL #Communication #Problem Solving

Skills

  • Data Analytics
  • Hands-on Technical Leadership
  • Code Review

Additional experience

  • VP of Software Development

    Professional

    December 2023 – January 2026

Education

  • Bachelor of Science - BS, Oregon State University
  • Bachelor of Arts (BA), University of Virginia