Jeff Carroll

Executive Vice President - Chief Technology Officer at GM Financial

Dallas-Fort Worth Metroplex, United States

About Jeff Carroll

Jeff Carroll is Executive Vice President - Chief Technology Officer at GM Financial. Location: Dallas-Fort Worth Metroplex, United States.

Nearly 30 years of experience across technology infrastructure, cloud, telecommunications, and financial services has given me a clear sense of what large-scale transformation actually requires — and what gets in the way of it. At Sabre, I led a multi-year cloud migration delivering meaningful cost savings and lasting improvements in stability, security, and developer efficiency. At Syniverse, I built a global private cloud footprint from scratch; at Cox, I architected core ISP infrastructure serving millions of customers; at Mr. Cooper (acquired by Rocket in 2025), I led enterprise technology through a period of meaningful operational maturity — driving cultural change toward operational excellence, integrating global operations teams, and navigating significant acquisition complexity. I tend to be most useful in environments where technical and organizational challenges are tangled together — where the path forward requires as much judgment about people and priorities as it does about architecture. My background spans cloud, network, and security, with a particular focus on operational excellence and the teams that sustain it.

Skills

  • Financial Services
  • Collaborative Leadership
  • Public Cloud

Additional experience

  • Senior Vice President - Global Infrastructure Engineering & Operations

    Rocket

    October 2025 – March 2026

Education

  • Bachelor of Science - BS, DeVry University