Michael Frendo

Chief Technology Officer at New Relic

Boulder, Colorado, United States

About Michael Frendo

Michael Frendo is Chief Technology Officer at New Relic. Location: Boulder, Colorado, United States.

Michael Frendo is a seasoned professional in both technical and business leadership roles with a track record of success encompassing the entire product lifecycle. His expertise extends to critical areas such as product definition, architecture, and development, with a deep and broad technical knowledge spanning software and hardware development. Michael also possesses a thorough understanding of various technologies, including SaaS, cloud, on-premise solutions, embedded systems, and technologies across the application stack, from optical transmission to network applications and security.   Throughout his career, Michael has pioneered the disruption of foundational technologies and reimagined the engineering methodologies of products in sectors such as telecom applications (voice, video, and data), optical transport, storage area networking, unified communications, and security. His achievements range from delivering the world's first DOCSIS cable modem to creating a highly utilized 360-degree video conferencing system for NATO and developing the world's largest mobile firewall, which achieved a remarkable 42% market share. Michael also played a visionary role in founding the VoIP forum and introducing Cisco's initial VoIP products.   Michael attributes his success to his commitment to team empowerment and strong leadership. He excels in building effective teams and enjoys mentorship and coaching. His keen business acumen ensures that he understands the broader implications of the products and services under development. He has managed global teams, ranging from one or two individuals to up to 2,400 people across as many as 10-12 locations across continents. His ability to collaborate extends to cross-functional teams, including marketing, business development, sales, and support.

Skills

  • Organizational Alignment
  • Product Road Mapping

Additional experience

  • Advisor| SaaS | Software | Cloud | Security | Privacy

    Journey

    Started February 2018

Education

  • Ph.D., McMaster University
  • M. Eng, McMaster University