Laura Richardson

Chief Technology Officer at Virtual Service Operations

Greater Tampa Bay Area, United States

About Laura Richardson

Laura Richardson is Chief Technology Officer at Virtual Service Operations. Location: Greater Tampa Bay Area, United States.

I invent and implement systems that turn companies into cost-efficient machines, literally. I have been chosen to lead every aspect of a hardware and systems implementation, including when the concept was just an idea on a napkin. ● I've helped IBM and our clients reduce storage costs by 33 percent. ● I currently have 3 patents being used by many fortune 500 companies. ● I built a 15 person team to implement the most optimized storage ever - even as we   orchestrated a multi billion dollar conglomerate split into 5 distinct companies ● I built a revolutionary storage request system into IBM service management tooling; a patent   from this was purchased by a multinational networking and telecommunications equipment and   services company I enjoy inventing systems that have real impact for a company's bottom line. I'm a "pie-in-the-sky" thinker, but I'm grounded into reality when it comes to what large enterprise clients can implement. This is why I enjoy implementation as much as invention. Today, I am transforming storage offerings and capabilities, via an Agile / Design Thinking methodology, into consumable services, making these available via the IBM Marketplace “as a Service”. I have more than 18 years of experience building, troubleshooting and refreshing enterprise-class servers, storage and storage networks in mission critical environments. SPECIAL SKILLS This includes architecture, design, implementation, integration and administration of EMC, IBM, and HP disk arrays, Cisco, McData, and Brocade switches, and HP-UX, Windows, AIX and Solaris servers in highly available, clustered and disaster recovery configurations. I am highly proficient in data migration methodologies, high availability, and automation of data replication and disaster recovery.

Skills

  • Storage
  • Enterprise Architecture

Additional experience

  • Senior Technical Staff Member

    IBM | Global Technology Services

Education

  • Astrophysics, University of Arizona
  • Associates Degree of Applied Sciences - Electronics, DeVry University