Kevin Wilson — Chief Technology Officer at Intradiem

About Kevin Wilson

Kevin Wilson is Chief Technology Officer at Intradiem. Location: Bradenton, Florida, United States.

Skills

Difficult Situations
Interpersonal Communication

Additional experience

Senior Vice President Operations
Intradiem
September 2011 – August 2016

Education

BSEE, Coventry University

Current role

Title: Chief Technology Officer
Company: Intradiem
Location: Bradenton, Florida, United States
Started: September 2016

About Intradiem

Intradiem is the leader in Dynamic Workforce Orchestration for enterprises with large, structured workforces. Traditional workforce tools rely on manual intervention or after-the-fact analysis. Intradiem acts on what’s happening right now—automatically adjusting work, staffing, and support to help organizations get more value from their most important investment: their people. Our real-time automation platform connects to common customer service technologies and desktop systems to monitor live conditions and trigger actions in the moment. The result: fewer fire drills, less waste, better performance, and more engaged teams. Enterprises use Intradiem to: • Reclaim hidden capacity across customer service and back-office operations • Reduce handle time and protect service levels • Deliver training, coaching, and communications during natural downtime • Prioritize breaks and wellness to reduce burnout • Improve adherence without manual supervision • Eliminate repetitive intraday tasks • Empower leaders with real-time visibility and automated support Intradiem doesn’t replace your systems—it makes them smarter. Organizations achieve measurable ROI within months, improve customer experiences, and build more resilient, supported teams every day.

Industry: Software Development
Company size: 201-500
Website: intradiem.com

About Kevin Wilson

Skills

Additional experience

Senior Vice President Operations

Education