Jeff Douglas — Chief Technology Officer at Lou Malnati's Pizzeria

About Jeff Douglas

Jeff Douglas is Chief Technology Officer at Lou Malnati's Pizzeria. Location: Greater Chicago Area, United States.

CIO/SVP/VP INFORMATION TECHNOLOGY EXECUTIVE Strategic Planning / Project Management / IT Operations Management / SDLC Technology Executive with over a 20-year track record in leading technology strategy, development and operations management. Experienced in areas such as Project and Portfolio management, Agile Project Management, Service Management and IT Financial Management. Proven history of building effective, highly motivated teams and helping companies to maximize the value delivered through technology. A strategic thinker that utilizes technology solutions to solve business needs. Areas of specialization: Technology Strategy IT Governance Enterprise Architecture Operations Management Project Portfolio Management Agile Software Development Organizational Design and Development

Skills

Process Improvement
Negotiation
ITIL

Additional experience

Senior Vice President, Chief Information Officer
Potbelly Sandwich Works
September 2019 – December 2025

Education

MBA, Gies College of Business - University of Illinois Urbana-Champaign
B.S., Hampton University

Current role

Title: Chief Technology Officer
Company: Lou Malnati's Pizzeria
Location: Greater Chicago Area, United States
Started: March 2026

About Lou Malnati's Pizzeria

Considered the oldest family name in Chicago pizza, Lou Malnati's is as rich in history as its pizza is in flavor. Lou Malnati got his start in the 1940's working in Chicago's first deep dish pizzeria. He took his pizza expertise to Lincolnwood, a northern suburb of Chicago, where he and his wife Jean opened the first Lou Malnati's Pizzeria on March 17, 1971. Lou was known for his fun-loving character as well as making Chicago's best pizza. Loyal patrons lined the streets on opening day for a taste of his delicious deep dish creations. Lou always thought it was funny that an Italian should open a pizzeria in a Jewish neighborhood on an Irish holiday. But that was Lou's style; he loved all types of people and didn't care much about what people thought. Today, we have 70+ locations across Illinois, Arizona, Wisconsin, and Indiana. We also ship over a million pizzas a year through our e-commerce business, Tastes of Chicago. Malnati’s success comes from our commitment to quality. Every Lou Malnati’s pizza is handmade from scratch using the finest and freshest ingredients. Every year, the Malnati team hand selects California vine-ripened tomatoes for the perfect sweet and tangy taste. The exclusive sausage blend is seasoned to our exact specifications. The fresh mozzarella cheese comes from the same small dairy that has supplied Lou Malnati’s for over 45 years. And our family’s secret recipe for flaky, buttery crust has been passed down from generation to generation. You’ll know with every bite that each pizza was made with care and special attention. Lou Malnati’s is proud to be ranked a top Chicago workplace 15 years in a row!

Industry: Restaurants
Company size: 1001-5000
Website: loumalnatis.com

About Jeff Douglas

Skills

Additional experience

Senior Vice President, Chief Information Officer

Education