Hoey Crain — Chief Technology Officer at CustomerHD

About Hoey Crain

Hoey Crain is Chief Technology Officer at CustomerHD. Location: Raleigh, North Carolina, United States.

Skills

Hyper-V
VMware
Active Directory

Additional experience

IT Director
CustomerHD
March 2019 – January 2025

Education

Bachelor of Science (B.S.), Purdue University
Tabor Academy

Current role

Title: Chief Technology Officer
Company: CustomerHD
Location: Raleigh, North Carolina, United States
Started: March 2024

About CustomerHD

A boutique customer experience provider founded by industry veterans who share the belief that a customer centric approach is not only a differentiating strategy, but should be the cornerstone upon which the entire business is built. CustomerHD is changing the public perception of customer service. We hire people who share our passion to deliver exceptional customer-focused solutions. It is our team members, who share a collective passion for dynamic solutions, that make a difference in the experience customers have with your brand. The co-founders have a combined 25 years of experience growing businesses by truly redefining the customer experience. These decades of experience inform CustomerHD to deliver strategic guidance for our partners to improve and execute on self-serve, scalability and high-touch support. Commitment to team members: We create customer-focused careers at CustomerHD. We hire people who have a passion to help others, thrive in a collaborative environment, and love solving problems. We show our commitment to our team members by offering: · Career-oriented training – We offer applicable on the job training to help our team members grow in their careers. · Opportunity – we are small and growing! Leadership opportunities will be available to those who work hard and exhibit leadership on a daily basis. Commitment to differentiated customer service: We use our 25 years of expertise in customer experience and service to develop plans to create a customer experience that will produce a competitive advantage for your brand. We focus on KPIs that are important to your business and orient the strategy and execution of the plans to deliver a solution will compel your customers to become promoters.

Industry: Consumer Services
Company size: 51-200
Website: customerhd.com

About Hoey Crain

Skills

Additional experience

IT Director

Education