Doug Williams

Chief Technology Officer at American Airlines Center

Dallas, Texas, United States

About Doug Williams

Doug Williams is Chief Technology Officer at American Airlines Center. Location: Dallas, Texas, United States.

I am a visionary technology executive with a life-long passion for IT and over 20 years of IT leadership experience. I have expertise in a broad range of enterprise solutions. Strengths include: strategic planning, data center and infrastructure design, and project management. I am known as a tactical, hands-on leader who delivers IT solutions that contribute to growth. I am ITIL, CEH, and MS certified; and committed to continual improvement. I have a talent for achieving peak performance out of staff while guaranteeing systems availability and performance, security, and compliance. MCNE - Master Certified Novell Engineer MCSE - Microsoft Certified Systems Engineer CCNA - Cisco Certified Network Associate CEH - Certified Ethical Hacker ITIL Security+ Project+ Specialties: Data Center design and management Enterprise Infrastructure and Data Security Enterprise POS system experience Enterprise Service Solutions (Wireless, Document Imagining,...) Enterprise Disaster Recovery & Business Continuity Planning ITIL and COBIT solutions and designs High-level CRM and LMS systems Data Warehouse, Reporting, and Dashboards IT budgeting, hiring, planning, strategies and documentation Standards, Policies, Procedures Enterprise Software Licensing Management Vendor Management & IT Procurement Enterprise PBX and Cabling experience Cybersecurity and CyberInsurance Identification and Access Management (IAM) IT Asset Management (ITAM) and EPA storage disposal Continuous improvements (automation, audits and system reviews) ITIL driven policies and procedures HIPAA\HITECH, FERPA, SOX, Gramm-Leach-Bliley - Federal Regulations experience Background supporting Legal, Hospitality, Manufacturing, Higher Education, and Sports and Entertainment. DAS system solutions and management Special Events: Managed and setup for the Dallas Stars playoff games Managed and setup for the Dallas Mavericks playoff and championship games Manged and setup for 7 different NCAA Regional and Championship games Manged and setup for the NHL Draft Manged and setup for Presidential Rallies, while working with the White house Press Core Manged and setup for hundreds of different concerts and conferences Managed and setup for Draft Night events

Skills

  • Active Directory
  • VMware

Additional experience

  • Director of Information Technology

    American Airlines Center

    Started June 2015

Education

  • , The University of Texas at Arlington