Cynthia Zhu

Chief Technology Officer at Inkwise.ai

New York, New York, United States

About Cynthia Zhu

Cynthia Zhu is Chief Technology Officer at Inkwise.ai. Location: New York, New York, United States.

I build production AI systems that prioritize reliability, accuracy, and real-world usability. As CTO of Inkwise.ai, I’ve led the architecture of an AI-native legal drafting platform powered by LLMs and Retrieval-Augmented Generation (RAG). This includes designing document ingestion pipelines, embedding and retrieval systems, and low-latency inference workflows that integrate directly into a collaborative editing experience. My focus is not just on using models, but on building the surrounding systems that make them viable in production—evaluation loops, retrieval quality, caching strategies, and user-facing workflows. Before this, at JPMorgan Chase & Co., I worked on distributed backend systems in AWS, developing microservices with Java and Spring Boot, and building infrastructure with Kubernetes and Terraform. I’m interested in problems at the intersection of: - LLM systems (RAG, evaluation, reliability) - Distributed systems and backend architecture - AI product design and user experience

Skills

  • Business Development
  • Program Management
  • Database Management

Additional experience

  • Software Engineer II

    JPMorgan Chase & Co.

    Started February 2023

Education

  • Bachelor of Arts - BA, NYU Courant Institute School of Mathematics, Computing, and Data Science
  • Bachelor of Science - BS, NYU Stern School of Business