Chung-Ching Zhou
Chief Technology Officer at Optum
Greater Minneapolis-St. Paul Area, United States
About Chung-Ching Zhou
Chung-Ching Zhou is Chief Technology Officer at Optum. Location: Greater Minneapolis-St. Paul Area, United States.
SUMMARY * A visionary CTO accountable for technology strategy, digital transformation, software delivery and infrastructure, directly supporting $7B+ business in a Fortune 10 organization * A trusted technology partner to business, accountable for $50M+ annual technology innovations and deliveries serving 50M+ members, 400K+ physicians and hospital users, 4K+ ops and clinical staff, and hundreds of data scientists and healthcare economists * A strong advocate of user experience, business value, agile culture, and startup mentality * A constant learner in cloud, microservices, security, data, and emerging technologies * A passionate people leader and mentor for interns, early careers, managers and sr. leaders EDUCATION & RESEARCH M.S. Computer Science, University of Minnesota, 1997 – 2000 Research Assistant, Grouplens Research Lab, University of Minnesota, 2004– 2007 Chief Technology Officer (CTO), VP of Technology, Director of Software Engineering Optum Technology, UnitedHealth Minneapolis, MN 2007 – Present Technology strategy, digital transformation and blue-chip delivery Scalable and secure platform, engineering maturity and emerging technology Lead Software Engineer 1999 – 2007 Behavioral Health, UnitedHealth Minneapolis, MN TECHNICAL SKILLS (Design & Architecture) * Presentation Layer: JavaScript/Html/CSS, Adobe Experience Manager, Responsive Web Design, Adobe Analytics * API Layer: Java, Micro Services, Layer 7, eXtreme Scale Caching, Load Balancer * Data Layer: Sybase, Oracle, mySQL, postgress, Elastic Search * OS Layer: AWS, OpenShift, Linux, UNIX * CICD Pipeline: Jenkins, Docker, Cucumber, Selenium, Cypress, Gatling, SauceLab * Security: SSO, SAML, SiteMinder, JWT, OpenID Connect, DMZ, Firewall * Monitoring: NewRelic, Dynatrace, Splunk, SiteScope * Machine Learning: Neural Networks, Convolutional Networks, Recurrent Networks, Generative Adversarial Networks, Deep Reinforcement Learning, Natural Language Processing, Clustering, Python, TensorFlow CERTIFICATIONS * Microsoft Azure Administrator by Global Knowledge, 2019 * Natural Language Processing Nanodegree by Udacity, 2019 * Deep Learning Nanodegree by Udacity, 2019 * Adobe Experience Manager Admin and Developer by Adobe, 2014 * iOS Mobile App Developer by Intertech, 2011 * Application Server Administrator by IBM, 2008 * J2EE Web Application Developer by Allair, 2001 CONFERENCE PRESENTATIONS • Pervasive Computing, Munich, Germany, May 2005 • Human-Computer Interaction, Portland, Oregon, September 2005 • Geographic Information Systems, Washington DC, November 2004
Skills
Additional experience
Lead Software Engineer
UnitedHealth Group
June 1999 – November 2007
Education
- Master's degree, University of Minnesota