Jack Chang
Chief Technology Officer at Towne Park
San Francisco Bay Area, United States
About Jack Chang
Jack Chang is Chief Technology Officer at Towne Park. Location: San Francisco Bay Area, United States.
Concept-to-commercialization driver with proven track record in digital transformation in b2b, b2c and b2g markets serving millions of users. Highly skilled in transforming corporate culture with innovative solutions and processes to deliver business benefits. Seasoned expert at formulating product vision, setting/executing GTM strategies, rapidly generating traction, scaling high-growth operations and consistently delivering results. Specialty in labor intensive distributed services, transportation, mobility, SaaS and eCommerce. SELECT IMPACT · Led digital transformation and tech-enablement of a PE-backed distributed service company from $350M to $550M in 3 years · Built/deployed AI in revenue management, recruiting, chatbot and workforce management technologies generating 20% of EBITDA of a $550M PE-backed service company in 3 years · Delivered 300% ROI on technology investments and expanded b2c, b2b and b2g product portfolio by 300% in 3 years for a $1.4B global transportation conglomerate · Founded and raised $36M Venture Capital across multiple tech startups and with successful exits · Holder/co-holder of 27 U.S. patents in various technology disciplines TECHNOLOGY AND PRODUCT EXPERTISE Software as a Service(SaaS), AI, ML, Multisided Platform, Telecommunications, OTT(Over the Top), IoT (Internet of Things), Unified Communications, Telephony, SMS, Voice-over-IP(VoIP), Cloud Infrastructure, Web, Video Streaming, eCommerce, SEO, SEM, Wireless Communications, Data Center, Cellular Networks, Multimedia, Online Advertisement, Mobile Apps, Mobility as a Service (MaaS), Data Analytics, Ride Hailing, Transportation Routing Engine and Optimization, AWS, Azure, ERP, CRM, HRIS, Workforce Management, Compliance (PCI DSS, SOC2, HIPAA), Cyber Security, Risk Management, IT Infrastructure MANAGEMENT EXPERTISE Fundraising, Venture Capital, Startups, Large Team Leadership, Project Management, Global Operations, Process Enhancement, Strategic Planning, Forecasting, Budgeting, People Management, Product Management, Business Development, Program Management, Product Development Lifecycle, Relationship Building, Early Stage, Sales Operations, Channel Management, Patents, Intellectual Property Management, P&L, ROI Accountability, Cross Functional Leadership, Matrix Management, Public Speaking, PR, Crisis Management, Change Management, High Stake Negotiations, Media Relations, International and Multicultural, Diversity Management, Board Governance, Private Equity, Collective Bargaining, Cross-Sector Expertise
Skills
Additional experience
Chief Technology and Product Officer
Transdev
June 2015 – June 2019
Education
- Master of Science (MS), Stanford University
- Bachelor of Science (BS), University of California, Berkeley